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Terminal 5



Terminal 5 (formerly TWA Terminal)

Terminal 5 is sculpted as a symbol of flight, designed by Eero Saarinen in 1962.

Airlines that operate from JFK Airport Terminal 5 (gates 19-30)

 

Airlines Phone Numbers IATA Code
Cape Air (800) 227‑3247 9K
JetBlue Airways (800) 538-2583 B6

 

Yolande carbon… (not verified)

On 03/13/2023 at about 5am I lost my keys at the TSA checkpoint

Thu, 04/06/2023 - 16:36 Permalink
Jane Fox (not verified)

Flying to Manchester UK. Case was our through check in and never arrived at Manchester. Please advice what I can do it try and reclaim this back.

Many thanks

Mon, 11/28/2022 - 09:25 Permalink
Anonymous (not verified)

JFK Terminal 5 seems more like a bazaar than a terminal. From baggage drop to security to food kiosks, it is chaos. And the main reason is lack of design flow and people flow. Whoever designed this lacked organization skills. There is no order and total pandemonium. The simplest things were baggage drop and security, and it is first come first serve. This is an airport, not a market. The food kiosks are worst - from a pool of people one has to figure out which line goes to which vendor. You self place your order on a tablet and get a number. Another pool of people is waiting to collect their order. Then there is an open floor marketplace with hundreds of people to endeavor before one gets in a line for a cashier to accept your payment. This workflow would work like a charm if there were only 20 percent of the passengers. But today, November 19, it is a disorderly shamble at 8 am, and it is not even Thanksgiving!

Sat, 11/19/2022 - 14:53 Permalink
James Duffy (not verified)

Flew on flight from rsw to jfk today arrived at 5 pm. Left my iPad in seat pocket 3-C. Help!!

Sun, 10/16/2022 - 00:30 Permalink
Mauricio Gramajo (not verified)

I lost my black Calvin Klein wallet. Inside is brown, and it has a lot of ID’s and credit/debit cards

Wed, 10/05/2022 - 23:22 Permalink
Lucin (not verified)

Hi I lost my air pod pro charging case somewhere in terminal 5 on 8 21 22. It was someetime between 6 and 8 pm

Sun, 09/04/2022 - 20:40 Permalink
Shadi Zafarpour (not verified)

Dear jetblue T terminal 5,
I have been waiting for my suitcase to arrived to my final destination in jfk from LAX to MAD since August 23rd.
Since Iberia can’t locate my suitcase with tag #0279400051, I was able to contact JetBlue myself and locate the suitcase in terminal 5 at JFK. My sincere request to update us if you still have the suitcase in there and a solution to send it to Iberia to be send off to Madrid. We have a claim reference # MADIB66298 with Iberia for our delayed luggages in which they know all our information to deliver the bag. Ps. They have delivered 2 out of 3 suitcases but still missing one more luggage.
Any update or information about the status of the luggage is much appreciated. My sincere thanks to all of you in terminal 5 in advance.
Best, Shadi

For your reference, here is the e-ticket #
ETKT 105 2473488885

Luggage tag # 0279400052
Zafarpour, Shadi
URGOZA
23 Aug 22
LAX JFK B6 224
JFK MAD AY 5654

Sat, 09/03/2022 - 08:52 Permalink
Curtis Johnson (not verified)

Left a black 22' pulley luggage under wheelchair from jet blue airlines in terminal 5 parking lot. Level 3

Wed, 08/31/2022 - 14:40 Permalink
Clare Alberghine (not verified)

I parked my car in the Jet Blue parking lot on Friday at 2:45PM and returned on Monday approx 8PM I used the EZ pass and was charged $300. for this time. Seems excessive - what can I do. Any assistance is appreciated Thank you

Wed, 08/24/2022 - 18:23 Permalink
Emily pinches (not verified)

I left JFK terminal 5 with Aer Lingus on the 12th of August to Manchester, UK and checked in two very large grey suitcases with an orange/brown zip. They are hard shell 'it.' cases. They didn't make it on my flight and their is no tracking information on my cases at all so I am assuming they never left JFK.

Sun, 08/14/2022 - 16:11 Permalink
Karina Renfro (not verified)

If you found a black leather fanny pack with my light green wallet and iPhone in terminal 5 between gate 20-26 or around the bar in gate 25 please email me Karina1padilla@hotmail.com lost it July 14th, 2022

Thu, 07/21/2022 - 20:06 Permalink
Salvador Gonzalez (not verified)

I left a black hard disk near gate 25th — is very important to me please help

Mon, 07/18/2022 - 20:08 Permalink

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