JFK International Airport

We took a Delta flight from JFK,New York, to Rome on Sundy June 15th at 17:00. The flight took off with a delay of 3 hours. We were sitting inside the plane.

We arrived to Rome 3 hours late and were about to just miss our connection flight to Tel-Aviv with AlItalia.
Before landing we consulted with the crew about how not to miss our connection, and they say that we sould see what happens when we land, and made no specail arrangement for us and a group other people who were supposed to be on that connection flight.

When we landed a Delta representative told us we should run fast and maybe we will catch that connection flight.
We run real fast, with all the laugage, and missed that flight. To make a long story short: no one infromed the AlItaila desk about the delay in our fight and asked for them to wait. No special shuttle came to pick us up and help us to get there faster. no one took reponsibilty when we arrived at the AllItalia desk.
We wondered around in the Air port for about an hour, a group of people , looking for a Delta representative.
Having one Italian video information representative hanging up on us.
Finally we had a Delta representative sent to us at the Delta departures desk. He came and said that the next flight was only in 12 hours ahead, and sent us to wait at the Launch, saying that he will come with an AlItalia representative within half an hour. So far, more than 2 hours passed, and there in no signal from him. We need to just wait here.
I have a cold, Im not feeling well, and this experience with Delta gives me the impression that the agenda of the company is: take minimal concern for your client best interests. why? because so far none of the employees we have met showed a true concern and responsibility for our flight experience.

The consequence of that for me are: I am not getting better with my cold , I dont get rest, I will miss a day of work tomorrow.

hi how are you? my family and i are leaving to go to europe in less than 3 weeks and i want to know how many luggages can each person bring and and how heavy can they be...and how much can the carry-on weigh? am i allowed to carry dresses as a carry on? what about a wedding gown?? i really need to know cause i wanna make sure about this and i dont want to have any problems so if someone can please help me i would really appreciate it. thank you

We were going back to Germany from vacation. It was allowed to bring two bags 23 kg each for one person. Only had one suitcase which was a little bit heavier. I was not allowed to pay for the overweight. I had to buy a second bag at the airport, so I repacked my suitcase and my hand luggage and checked in both. Never happened at Rhein-Main International Airport or any other European airport!!!!!!
After the boarding (the storm was still over) we were informed about the delay because of the storm. We started approx. 5 hours later, all the time waiting in the plane and not be informed about the real reasons!!!

Your website says 26 minute delays but clear skys. My husband who is coming home from Iraq has been at your airport now for 19 hours straight. His flight was cancelled last night only after they sat on the runway for 4 hours and then by the time they could take off the pilot timed out. He couldnt fly. My kids are so excited to see their daddy but who knows when he will get home. Its Fathers Day for goodness sake. He was not even offered a room or ANYTHING for this. What is goin on up there?

This is to the airport management - please, keep full grond crews if there is a storm late at night - pay them overtime for gods sake!
The delays that we are experiencing was initially caused by the storm, but that was over in an hour! Fuerther delay was caused by the lack of ground crews!

I heard of new rules come out about the domestic flights. There is a $15 charge for every luggage the passenger carried starting from 6/15/08. Do the passengers allow to bring any carrying bags for free charge? what kind size of bag will be allowed to carry with the passenger(for free of charges)?